What rates do property management companies charge in Whistler?

On average, property management companies in Whistler may charge anywhere from 20% to 35% of the rental income. This fee usually covers services such as advertising and marketing the property, screening and selecting guests, collecting revenue, managing repairs and maintenance, and handling guest inquiries and complaints.

Can you help with local regulations and compliance specific to Whistler?

Absolutely. We have a Tourism Accommodation Business License from the municipality. We can offer guidance on short-term vacation rental zoning laws. We can help you apply for a BC Short Term Rental License, and in some cases we can apply on your behalf and obtain one through our business. For VRBO and direct bookings we withhold and remit the local MRDT short term accommodation taxes.

How do you book properties directly in Whistler?

A guest would go to our direct booking page and request their desired dates to stay at one of our properties. They can find our direct booking page through Google and on our www.truenorthproperties.ca. This saves our guests money, adds to our bottom line and payments are securely processed through Stripe.

Can owners use their own units freely?

Absolutely. Our goal is to be flexible and build a working relationship with our clients. For some clients their property is solely an investment and they may stay in it once a year. For others their property is also a weekend home in the winters. We will work with you to accommodate your needs.

How do you screen guests?

Screening guests involves gathering information about their stay, communicating to understand their needs, and verifying their identity and reputation through identification, background checks, and reviews. Requirements such as government-issued ID, credit card verification, and references from previous hosts ensure transparency and security.

How often are payouts handled?

Payouts are completed in the first few days of the new month. You are emailed an owner's statement that breaks down revenue, cleaning costs, management fees and any associated expenses, along with helpful metrics like occupancy rates and ADR (average daily rate).

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Over 6,000 stays hosted in Whistler

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True ski in / ski out properties with the run at your back door

Ski In / Ski Out
From private hot tubs to shared pool and hot tub areas

Hot Tub
Stay in the heart of the village, close to the restaurants and shops

Village
Our A/C units will keep you cool in warm summer months

Air Conditioning
For the golf focused, our Nicklaus North properties are incredibly located

Golf

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Over 6,000 stays hosted in Whistler

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604 655 6730

mark.truenorthproperties@gmail.com

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