What rates do property management companies charge in Whistler?

On average, property management companies in Whistler may charge anywhere from 20% to 35% of the rental income. This fee usually covers services such as advertising and marketing the property, screening and selecting guests, collecting revenue, managing repairs and maintenance, and handling guest inquiries and complaints.

Can you help with local regulations and compliance specific to Whistler?

Absolutely. We have a Tourism Accommodation Business License from the municipality. We can offer guidance on short-term vacation rental zoning laws. We can help you apply for a BC Short Term Rental License, and in some cases we can apply on your behalf and obtain one through our business. For VRBO and direct bookings we withhold and remit the local MRDT short term accommodation taxes.

How do you book properties directly in Whistler?

A guest would go to our direct booking page and request their desired dates to stay at one of our properties. They can find our direct booking page through Google and on our www.truenorthproperties.ca. This saves our guests money, adds to our bottom line and payments are securely processed through Stripe.

Can owners use their own units freely?

Absolutely. Our goal is to be flexible and build a working relationship with our clients. For some clients their property is solely an investment and they may stay in it once a year. For others their property is also a weekend home in the winters. We will work with you to accommodate your needs.

How do you screen guests?

Screening guests involves gathering information about their stay, communicating to understand their needs, and verifying their identity and reputation through identification, background checks, and reviews. Requirements such as government-issued ID, credit card verification, and references from previous hosts ensure transparency and security.

How often are payouts handled?

Payouts are completed in the first few days of the new month. You are emailed an owner's statement that breaks down revenue, cleaning costs, management fees and any associated expenses, along with helpful metrics like occupancy rates and ADR (average daily rate).

Whistler Property Management | True North Properties

Central Location at Eagle Lodge Unit Guide

Welcome to Whistler-Blackcomb and Eagle Lodge 337. This guide contains useful information about the condo, the Town Plaza (Eagle Lodge) complex, and Whistler in general. If you have questions or concerns please do not hesitate to contact us. We are available and eager to make this trip a great one.
WIFI
Network Name: SPSETUP-122D
Password: filter1457attic
Eagle Lodge 337- 4314 Main St V0N 1B4, Canada
Garbage/Recycling: Located in the parkade to the right of the elevator. Follow the blue line past the automatic gate to the recycling and garbage room
Ski Locker 337 —> Code - 33 - 03 - 30 —> Labelled 337. Turn RIGHT 3 times. Stop at the 1st number. Turn LEFT one full turn passing 1st number, stop at 2nd number. Turn RIGHT, stop at 3rd number and pull the shackle. Please store skis/poles in the locker.
Bike Storage Key card access room next to eagle lodge parking. Bring your own lock, we are not responsible for stolen items.
Parking Stall 12 (reserved for 337)
Coffee We supply ground coffee for the drip coffee maker.

Pool & Hot Tub & Sauna: The shared hot tub and fitness room are located inside the Eagle Lodge on the main floor. You will require your key card to access the facilities. Operational hours are 10am-10pm. For guests staying in the Deer, Bear or Eagle Lodge, access is via a door in the walkway between Bailey Nelson and Canadian Wilderness Adventures. Please take towels from your suite and ensure they are returned to the room. There are bathroom/change room facilities within the hot tub common area.
Laundry: Laundry in the unit! We supply detergent
Under-bed Storage Totes Since there is no lock up in the unit we store some items like bedding, towels and restock supplies like (olive oil, balsamic etc) in shelving and under the bed in plastic totes. Please leave towels and extra restock supplies in their areas in there and do not help yourself to extra towels or supplies. The cleaners will not be able to complete the clean in one load of laundry if multiple extra towels are taken and it messes their day up! Thanks for being understanding
House Rules: No smoking or vaping in the home, on the patio or anywhere within the complex. No skis or bikes permitted in the Condo. No parties. No pets
Quiet time: from 10:00PM to 8:00AM
Plastic cups are to be used when taking beverages to the pool/hot tub
Please remove shoes/ski boots when entering the home
If something has been accidentally damaged, stained, or broken you may be covered. All you need to do is report it to us.
Concierge - 604 966 - 0999 Whistler Reception Services operates the front desk at the Town Plaza Suites. They are your onsite concierge who will assist you with checking in/out, provide access to the property and other services you may require (some at a fee).
Click Here for Locals Only Guest Guide
Where to eat, rent gear, ski, activity suggestions, day trips and more!
Check-out time is 10:00AM - Before departure please start the dishwasher. Take the garbage and recycling downstairs to parking garage garbage rooms.
It is greatly appreciated if you can start the load of laundry for our cleaners. They do al laundry on site and it really helps them out, it is not required simply appreciated
Great google reviews really help small business like True North. If you have the time to leave us a review it would go a long way. Google Review link here.

The 1st photo is where you should try to park to check in, in front of Deer Lodge front desk. There are 15 minute free parking spots where the truck is, alternatively you can park anywhere else - the odds of getting a ticket while you are checking in are low. The 2nd photo is of the entrance to deer lodge front desk to check in. The 3rd photo is of the entrance to the underground parking garage, it is underneath the library, turn off main street towards pinnacle hotel but then take a quick right. The 4th photo is the entrance to eagle lodge off the village stroll.

A cloudy day in a downtown district with parked cars along a street, a woman walking on the sidewalk, tall trees, and multi-story buildings with large windows and balconies.

Entrance to Whistler Town Plaza Lodge with a wooden sign, glass doors, and potted hanging flowers on a metal pole. The building has rectangular windows, some with balconies, and features a mix of red, gray, and beige exterior walls.

City street leading into a parking garage with trees on both sides and a rainbow flag hanging above the entrance.

Exterior view of a restaurant with wooden and blue-gray paneling, a hanging flower basket, an ATV, and a person walking in the background.

Central Location at Eagle Lodge Unit Guide

WIFI and Address

Condo Details

'Locals Only' Guest Guide

Checkout Instructions

Leave Us a Google Review