Whistler Property Management Fees and Commission Rates

True North charges a management fee of 17 to 20% of rental revenue. Most Whistler vacation rental managers charge between 20 and 35%, so on a typical property our owners keep thousands more each year.

Here's exactly how our fees work, what they cover, and what to ask any manager you're comparing.

How Vacation Rental Commission Rates Work in Whistler

Almost every Whistler property manager charges a commission: a percentage of the rental revenue your property earns. You only pay when your property earns, which keeps your manager motivated to fill your calendar at strong rates.

The percentage is only half the story. Two managers quoting the same rate can leave you with very different payouts, depending on:

  • What revenue the percentage is calculated on (before or after platform fees and cleaning)

  • Which services are included and which are billed extra

  • Markups on cleaning, linen, supplies and maintenance

  • Setup, onboarding or listing fees

  • Contract length and cancellation terms

What True North's 17 to 20% Includes

  • Dynamic pricing and revenue management via Wheelhouse Pricing Software

  • Listings on Airbnb, Vrbo, Google Vacation Rentals and our direct booking site

  • Guest communication, screening and 24/7 support

  • Cleaning and linen coordination after every stay

  • Maintenance coordination with our in house maintenance technician and local trades

  • Licensing support and MRDT/PST tax remittance on Vrbo and direct bookings

  • Monthly owner statements and real-time access to Hostaway calendar and the True North Portal

  • Free owner stays, apart from a post-stay clean

What Determines Your Rate

Our rate schedule is dependent on the size of the property.

  • 1 - 3 bedroom properties we charge a management fee of 20%

  • 4 bedroom properties 19% management fee

  • 5 bedroom properties 18% management fee

  • 6+ bedroom properties 17% management fee

Costs Outside the Management Fee

To keep things transparent, these are paid separately:

  • Linens and towels

  • Maintenance visits that take longer than 1 hr are billed at $65/hr, any small maintenance tasks like a 15 minute property check that involves fixing something easy like a kitchen drawer would be included in management fees

  • Any trades that are required to do work at the property

  • Strata fees, property taxes, insurance and utilities, which remain the owner's responsibility

Lower Fees Shouldn't Mean Less Service

We keep our fees competitive by running lean and using good systems, not by cutting corners. You still get a local owner-operator who knows market trends, your building and your preferences.

Our 1- and 2-bedroom Whistler homes have the earning power of the top of the market: 14% more revenue than the average comparable Whistler listing, even including nights our owners use themselves.

Still comparing managers? Read how to choose a Whistler property management company, or learn more about our return to Whistler property management services.

Get a Free Revenue Estimate

Send us your property details and we'll show you projected revenue, our fee, and what you'd take home.