What rates do property management companies charge in Whistler?

On average, property management companies in Whistler may charge anywhere from 20% to 35% of the rental income. This fee usually covers services such as advertising and marketing the property, screening and selecting guests, collecting revenue, managing repairs and maintenance, and handling guest inquiries and complaints.

Can you help with local regulations and compliance specific to Whistler?

Absolutely. We have a Tourism Accommodation Business License from the municipality. We can offer guidance on short-term vacation rental zoning laws. We can help you apply for a BC Short Term Rental License, and in some cases we can apply on your behalf and obtain one through our business. For VRBO and direct bookings we withhold and remit the local MRDT short term accommodation taxes.

How do you book properties directly in Whistler?

A guest would go to our direct booking page and request their desired dates to stay at one of our properties. They can find our direct booking page through Google and on our www.truenorthproperties.ca. This saves our guests money, adds to our bottom line and payments are securely processed through Stripe.

Can owners use their own units freely?

Absolutely. Our goal is to be flexible and build a working relationship with our clients. For some clients their property is solely an investment and they may stay in it once a year. For others their property is also a weekend home in the winters. We will work with you to accommodate your needs.

How do you screen guests?

Screening guests involves gathering information about their stay, communicating to understand their needs, and verifying their identity and reputation through identification, background checks, and reviews. Requirements such as government-issued ID, credit card verification, and references from previous hosts ensure transparency and security.

How often are payouts handled?

Payouts are completed in the first few days of the new month. You are emailed an owner's statement that breaks down revenue, cleaning costs, management fees and any associated expenses, along with helpful metrics like occupancy rates and ADR (average daily rate).

Whistler Property Management | True North Properties

Getting to Whistler

From Vancouver/YVR: ~2 hrs (120 km) up Highway 99. No gas north of Squamish for 50KM stretch.
Winter tire / chain law, Oct 1 – Apr 30 on Hwy 99: vehicle needs M+S or mountain-snowflake tires, or carry chains. Rental cars from YVR are not always winter-equipped you must request it. Not only is it dangerous to yourself and others, but fines are large and cars get turned around at Squamish during winter storms.
No car? These providers are two great options. Book ahead in ski season.
- Vancouver to ↔ Whistler shuttle with Epic Rides.
- YVR to ↔ Whistler shuttle with Skylynx

Pre Book Before You Arrive

Lift Tickets/passes, prices are always more expensive at the ticket counter. Purchase ski passes before you arrive
Ski and Board Rentals, Black Tie Rentals is the most convenient option. They can deliver to your room, or you can pick up in store. True North Guests can use this link for 10%
Baby Sitting, there are limited sitters and usually get booked early during the holidays. Blackcomb Baby Sitting
Baby Gear (Pack-N-Play, High Chair, Stroller Etc), Baby’s on The Go is a very reliable service, they deliver and pick up and have affordable rates.
Massage (Scandinave, Vida Spa), during busy periods there are minimal last minute options.
Big Tours like heli, snowmobile, zipline and Vallea Lumina have small daily capacity, so its best to book these in advance. SECTION 4 HYPERLINK
Prime Dinner Spots like Araxi, Barefoot Bistro, Wild Blue, Rimrock, Red Door etc. often get booked out months in advance in winter. SECTION 2 HYPERLINK

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Getting Here & What to Pre Book

Getting to Whistler

Pre Book Before You Arrive

604 655 6730

mark.truenorthproperties@gmail.com

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