What rates do property management companies charge in Whistler?

On average, property management companies in Whistler may charge anywhere from 20% to 35% of the rental income. This fee usually covers services such as advertising and marketing the property, screening and selecting guests, collecting revenue, managing repairs and maintenance, and handling guest inquiries and complaints.

Can you help with local regulations and compliance specific to Whistler?

Absolutely. We have a Tourism Accommodation Business License from the municipality. We can offer guidance on short-term vacation rental zoning laws. We can help you apply for a BC Short Term Rental License, and in some cases we can apply on your behalf and obtain one through our business. For VRBO and direct bookings we withhold and remit the local MRDT short term accommodation taxes.

How do you book properties directly in Whistler?

A guest would go to our direct booking page and request their desired dates to stay at one of our properties. They can find our direct booking page through Google and on our www.truenorthproperties.ca. This saves our guests money, adds to our bottom line and payments are securely processed through Stripe.

Can owners use their own units freely?

Absolutely. Our goal is to be flexible and build a working relationship with our clients. For some clients their property is solely an investment and they may stay in it once a year. For others their property is also a weekend home in the winters. We will work with you to accommodate your needs.

How do you screen guests?

Screening guests involves gathering information about their stay, communicating to understand their needs, and verifying their identity and reputation through identification, background checks, and reviews. Requirements such as government-issued ID, credit card verification, and references from previous hosts ensure transparency and security.

How often are payouts handled?

Payouts are completed in the first few days of the new month. You are emailed an owner's statement that breaks down revenue, cleaning costs, management fees and any associated expenses, along with helpful metrics like occupancy rates and ADR (average daily rate).

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Management with Momentum

We offer a comprehensive management fee, equivalent to 20% of net revenue. We offer discounted management fees on larger properties, 4 bedroom (19%), 5 bedroom (18%), 6+ bedroom (17%).

$100,000 (gross) → $8,000 (cleaning) → $18,400 (mgmt fee 20%) → $876 (mgmt fee GST) → $72,724 (owner distribution)

True North homes earn 7% more than the Whistler average, and book more often, while leaving room for owners to enjoy their property. Owners can book personal stays anytime through Hostaway, at no cost beyond a post-stay clean.

Our comparatively low fee is made possible through the efficient utilization of booking channels, proactive maintenance practices, and the reliability of our cleaning services. It's important to note that fees and services can vary widely among Whistler property management companies. To help you find the right fit, here are some tips.

Boutique Property Management

Revenue Management. True North prices every home with the same technology the largest operators rely on, including dynamic pricing that adjusts your rate daily to demand, seasonality and local events. We benchmark your property against every comparable Whistler listing using AirDNA market data. On top of the data, we add the local insight that only comes from living here, so every rate reflects how Whistler actually moves.

Accountability. Every dollar is itemized in your monthly statement, from each booking and cleaning to every maintenance receipt, so you always know exactly where your revenue goes. Your calendar and occupancy are visible in real time through Hostaway, with nothing hidden between statements. When something needs attention at your property, you hear about it from us first, along with what we're doing to fix it.

Local Knowledge. We live and work in Whistler, so we know which weekends sell out, how demand shifts between seasons, and what guests expect from a stay here. That knowledge shapes everything from your nightly rates to the recommendations in our guest guide. When your property needs a plumber, electrician or designer, we call trusted local trades who show up fast and work at preferred pricing.

Local Knowledge. Our own maintenance team looks after your property, so when something breaks, it gets fixed quickly by people who already know your home. Regular inspections and preventative care catch small issues before they become costly repairs or a bad guest review. With a small portfolio and a hands-on team, your home gets the attention a large operator can't give.

Tech Innovation and Utilization. Our in-house True North Portal lets guests request early check-in and late checkout, these requests are charged and approved or denied instantly via live cleaning status updates. Through Hostaway, you can view your calendar in real time and book owner stays with ease. Pow-Stay, our snow-forecast pricing tool, raises rates on open nights as a storms approach and the probability of great skiing increases.Together, these tools keep your property working harder while giving you full visibility and control.

Shop Local

We possess intrinsic local knowledge that only comes from time spent living and working in Whistler. Our Guest Guide speaks for itself.

Curious About Your Property’s Income Potential

CLIENT TESTIMONIALS

Whistler Blackcomb stands as a world-class resort, conveniently located less than 2 hours away from Vancouver International Airport, attracting guests from across the globe. Summer occupancy has now reached levels comparable to winter, with only a handful of "slow months" each year. A comprehensive overview of Whistler's vacation rental industry is essential for investors, shedding light on the opportunities and challenges within this thriving town.

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Buildings we manage

We can transform your property to improve the marketability and generate higher nightly revenue. Staging or new decor to large renovations, we can help. True North Property Management has a reliable network of contractors, designers, painters, carpenters, electricians, plumbers ect. It is simple, the nicer the listing the higher the income generated. Let’s enhance your space.

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